Australian industry association

A measured voice for responsible collection and debt buying.

ACDBA represents Australian businesses involved in debt purchase, sale, and collection. The association supports professional standards, informed policy, and practical engagement with regulators, members, creditors, and the wider public.

What ACDBA does

Policy, standards, data, and public information for a regulated industry.

Policy voice

Submissions and consultation responses on regulation affecting collection and debt purchase.

Professional standards

A shared forum for compliance, governance, and responsible conduct across the sector.

Industry data

An annual survey that helps quantify activity, complaint rates, and emerging trends.

Public resource

Clear information for creditors, stakeholders, and consumers seeking to understand the sector.

Regulatory context

Debt collection sits inside a consumer protection framework.

ACDBA members operate in an environment shaped by Commonwealth consumer protection laws, privacy obligations, credit regulation, client contracts, and dispute resolution expectations. The association's submissions bring practical industry experience to those policy settings.

Understand the industry

Evidence base

The annual survey gives the policy work a factual footing.

The data survey is presented as supporting evidence rather than a slogan. It helps stakeholders understand scale, contact channels, complaint handling, hardship settings, and compliance capacity across respondents.

Explore the survey

Members and affiliates

The member directory is the current public listing of represented organisations.

Full members and affiliate members are presented together on the directory page with published organisation details, services, and contact pathways.

View the directory

Membership

Apply as a full member or affiliate member.

ACDBA membership is available to organisations that want to contribute to responsible, compliant, and evidence-informed industry engagement.

Get involved

Speak with ACDBA about membership, policy, media, or industry data.

Contact ACDBA