Useful Links
| ACA International |
| ACA International is the US based association of professional businesses and individuals involved in the credit and collection industry. |
Australian Competition & Consumer Commission
Australian Securities & Investments Commission
Australian Financial Complaints Authority
The Australian Financial Complaints Authority is the dispute resolution scheme which assists consumers to resolve complaints with their financial services providers.
Australian Information Commissioner
Office of the Australian Information Commissioner
Bright Law - Record Retention Checklist
Record retention checklist for Financial Service Providers
Bright Law - Record Retention ChecklistInstitute of Mercantile Agents
Institute of Mercantile Agents - A national association representing the professional interests of collectors, investigators, process servers and repossession agents.
ASIC material in relation to NCCP Legislation and Regulatory Guides.
Licensing Authority for Commercial Agents in NSW
| Telecommunications Ombudsman Service |
The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.
WA Department of Mines, Industry Regulation and Safety
Licensing Authority for Debt Collectors in WA